Privacy Policy — Crazy Time UK
Last Updated: December 2024
This Privacy Policy explains how CrazyTimeUK collects, uses, and protects your personal data. We comply with UK GDPR and the Data Protection Act 2018.
1. Who We Are
CrazyTimeUK is an affiliate website providing information about Crazy Time and online casinos licensed by the UK Gambling Commission. We are the data controller for personal data collected through this website.
Contact Details:
- Email: [email protected]
- Website: www.crazytimeuk.com
2. Information We Collect
2.1 Information You Provide
- Contact form submissions — Name, email address, message content
- Newsletter signup — Email address
- Feedback and correspondence — Any information you choose to share
2.2 Information Collected Automatically
- Technical data — IP address, browser type, operating system, device type
- Usage data — Pages visited, time spent, click patterns, referral sources
- Cookie data — Information stored via cookies (see Section 7)
2.3 Information From Third Parties
- Analytics providers — Aggregated website usage statistics
- Affiliate partners — Confirmation of referrals (no personal details shared with us)
3. How We Use Your Information
| Purpose | Legal Basis |
|---|---|
| Respond to your enquiries | Legitimate interest |
| Improve website content and functionality | Legitimate interest |
| Analyse website traffic and user behaviour | Legitimate interest |
| Send newsletters (if subscribed) | Consent |
| Detect and prevent fraud or abuse | Legitimate interest |
| Comply with legal obligations | Legal obligation |
We do NOT:
- Sell your personal data to third parties
- Use your data for automated decision-making or profiling
- Send marketing without your explicit consent
4. Information Sharing
4.1 Service Providers
| Provider Type | Purpose | Data Shared |
|---|---|---|
| Hosting provider | Website operation | Technical data |
| Analytics (Google Analytics) | Traffic analysis | Anonymised usage data |
| Email service | Newsletter delivery | Email addresses (subscribers only) |
All service providers are contractually bound to protect your data and use it only for specified purposes.
4.2 Casino Referrals
When you click links to casinos:
- You leave our website and enter the casino's site
- The casino may know you came from our site (referral tracking)
- We receive confirmation of registration (no personal details)
- Your casino account data is between you and the casino
5. Data Retention
| Data Type | Retention Period |
|---|---|
| Contact form submissions | 2 years |
| Newsletter subscribers | Until unsubscribe + 6 months |
| Analytics data | 26 months (Google Analytics default) |
| Technical logs | 12 months |
After retention periods, data is securely deleted or anonymised.
6. Your Rights
Under UK GDPR, you have the following rights:
Right to Access
Request a copy of personal data we hold about you
Right to Rectification
Request correction of inaccurate personal data
Right to Erasure
Request deletion of your personal data
Right to Object
Object to processing based on legitimate interests
To Exercise Any Right:
- Email: [email protected]
- We will respond within 30 days
- We may request identity verification
7. Cookies
7.1 What Are Cookies?
Cookies are small text files stored on your device when you visit websites. They help websites function and provide usage information.
7.2 Cookies We Use
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential | Website functionality | Session |
| Analytics | Traffic analysis (Google Analytics) | 2 years |
| Preferences | Remember your settings | 1 year |
| Affiliate tracking | Track referrals to casinos | 30-90 days |
7.3 Managing Cookies
You can control cookies through:
- Browser settings — Block or delete cookies
- Cookie banner — Adjust preferences on first visit
- Opt-out tools — Google Analytics opt-out: tools.google.com/dlpage/gaoptout
Note: Blocking essential cookies may affect website functionality.
8. Data Security
We implement appropriate security measures:
🔒 SSL/TLS Encryption
Data transmitted securely
🔐 Access Controls
Limited staff access to personal data
🛡️ Secure Hosting
Reputable hosting with security certifications
🔄 Regular Updates
Security patches applied promptly
While we take reasonable precautions, no internet transmission is 100% secure. We cannot guarantee absolute security.
10. Children's Privacy
Our website is not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors. If we discover such data has been collected, we will delete it promptly.
If you believe a minor has provided us personal data, contact [email protected] immediately.
12. Marketing Communications
12.1 Newsletter
If you subscribe to our newsletter:
- We send updates about Crazy Time content and casino offers
- You can unsubscribe anytime via link in emails
- We don't share your email with third parties for marketing
12.2 No Spam
We will never:
- Send marketing without your consent
- Sell your email to third parties
- Send excessive communications
14. Complaints
If you're unhappy with how we handle your data:
- Contact us first: [email protected]
- We'll investigate and respond within 30 days
- If unsatisfied, you can complain to the ICO
Information Commissioner's Office (ICO)
- Website: www.ico.org.uk
- Phone: 0303 123 1113
- Post: Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
15. Contact Us
For privacy-related enquiries:
Email: [email protected]
Subject lines to use:
- "Data Access Request" — For access requests
- "Data Deletion Request" — For erasure requests
- "Privacy Enquiry" — For general questions
We aim to respond to all privacy enquiries within 30 days.
Effective Date: December 2024
This privacy policy was last reviewed and updated in December 2024.