Contact Us — Crazy Time UK
📧 Get in Touch | 💬 Feedback Welcome | 🆘 Support Resources
Have questions, feedback, or corrections? We'd love to hear from you. Choose the appropriate contact method below based on your enquiry type.
Contact by Email
Prefer email? Reach us directly:
General Enquiries
Content & Editorial
Partnership Enquiries
Response Time: We aim to respond within 48 hours during business days (Monday-Friday).
Before You Contact Us
We CAN Help With:
- Questions about our content
- Corrections to information on our site
- Suggestions for new content or improvements
- General Crazy Time questions
- Partnership and business enquiries
- Feedback about your experience on our site
We CANNOT Help With:
- Casino account issues — Contact your casino directly
- Withdrawal problems — Contact your casino's support team
- Bonus disputes — Contact the casino or UKGC ADR service
- Technical game issues — Contact Evolution Gaming via the casino
- Gambling addiction support — See resources below
Casino Support Contacts
Having issues with a specific casino? Contact them directly:
| Casino | Support Method |
|---|---|
| Betway | Live chat 24/7, [email protected] |
| 888 Casino | Live chat 24/7, [email protected] |
| LeoVegas | Live chat 24/7, [email protected] |
| William Hill | Live chat 24/7, customer support in account |
| Unibet | Live chat 24/7, in-app support |
| Paddy Power | Live chat 24/7, in-app support |
| Mr Green | Live chat, [email protected] |
| Casumo | Live chat 24/7, in-app support |
For unresolved disputes with UKGC-licensed casinos, you can escalate to the casino's ADR (Alternative Dispute Resolution) provider—details are in each casino's terms and conditions.
Gambling Support Resources
If you're struggling with gambling, please contact these organisations instead:
| Organisation | Contact | Available |
|---|---|---|
| National Gambling Helpline | 0808 8020 133 | 24/7, free |
| BeGambleAware | www.begambleaware.org | 24/7 |
| GamCare | www.gamcare.org.uk | 24/7 |
| GamStop (self-exclusion) | www.gamstop.co.uk | 24/7 |
These services are free, confidential, and staffed by trained professionals. Please reach out—help is available.
Content Corrections
Found an error on our site? We want to know!
To report corrections:
- Email [email protected]
- Include the page URL
- Describe the error
- Provide correct information if known
- Include source if applicable
We take accuracy seriously and will investigate all reported errors promptly. Corrections are published as soon as verified.
Partnership Enquiries
Interested in working with CrazyTimeUK?
We're open to:
- Casino partnership discussions (UKGC-licensed operators only)
- Content collaboration opportunities
- Industry expert contributions
- Media enquiries
Requirements for casino partnerships:
- Valid UKGC license (mandatory)
- Good regulatory standing
- Reasonable bonus terms
- Quality player support
Contact: [email protected]
Please include relevant details about your proposal in your initial message.
Feedback
We genuinely value reader feedback. Tell us:
What content would you find helpful?
What could we explain better?
What's working well?
What needs improvement?
Your input shapes our content priorities. Every suggestion is read and considered.
Response Times
| Enquiry Type | Expected Response |
|---|---|
| General questions | 24-48 hours |
| Content corrections | 24-48 hours |
| Partnership enquiries | 3-5 business days |
| Urgent matters | Same day where possible |
We don't operate weekend support, so enquiries sent Friday-Sunday will be addressed Monday.
Legal Notices
- We are an affiliate website, not a casino
- We cannot access, view, or modify your casino accounts
- We have no control over casino operations, bonuses, or payouts
- Our role is informational—we provide guides and reviews only
For legal information, see our About page.
Thank You
Thank you for reaching out. We appreciate your interest in CrazyTimeUK.